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Privacy Policy

Last Updated: 1 October 2026

DeshPonno respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use deshponno.com.

1. Information We Collect

We may collect information such as:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Order details

  • Payment-related information

  • Device, browser, and website usage information

We do not ask customers to provide PINs, OTPs, passwords, or other confidential banking credentials.

2. How We Use Your Information

We may use your information to:

  • Process and deliver orders

  • Confirm payments

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and misuse

  • Comply with legal requirements

3. Payments

Payments may be processed through third-party services such as bKash, Nagad, card payment gateways, banks, or other payment providers.

DeshPonno may not directly store full card or banking credentials when payments are processed by third-party providers.

4. Sharing of Information

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies

  • Payment processors

  • Website and technology providers

  • Customer-service providers

We do not sell customer personal information to third parties.

5. Cookies

DeshPonno.com may use cookies and similar technologies to improve website functionality, remember preferences, analyze website usage, and support marketing activities.

Users may control cookies through their browser settings.

6. Data Security

We take reasonable measures to protect customer information from unauthorized access, loss, misuse, or disclosure.

However, no online system can guarantee complete security.

7. Data Retention

We may keep customer information for as long as reasonably necessary to process orders, provide support, maintain business records, prevent fraud, and comply with applicable legal obligations.

8. Your Information

Customers may contact DeshPonno to request correction or updating of inaccurate personal information, subject to applicable legal and record-keeping requirements.

9. Third-Party Links

Our website may contain links to third-party websites or services. DeshPonno is not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal requirements change. The latest version will be published on this page.

11. Governing Law

This Privacy Policy is governed by applicable laws and regulations of the People’s Republic of Bangladesh.

12. Contact Us

For privacy-related questions, contact:

DeshPonno
Website: deshponno.com
Email: [your support email]
Phone: [your phone number]
Address: [your business address]